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I haven’t seen it discussed anywhere, but Jupiter did a follow-up survey to their report on cookie deletion. The goal was to give some context around the profile of the cookie deleter. While the summary from the report is that the longer you’ve been on-line, the more likely you are to delete cookies, […]

I’ve been a frequent flyer on American Airlines for many years. I didn’t know it at the time, but while I was flying back to San Jose from the east coast last month, I had accumulated over a million miles on American since I joined the program. Last week I got a letter from them, […]